What skills did I use on Tuesday?

I was a rock star at work, making sure everything was done right at the new branch while the regular staff had their meeting. Made sure the supervisor knew it, too.

Seriously effective handling of a coworker with a bad attitude and a lack of information. I coached and kept it positive.

Everyone loved me for doing such an awesome job, and this was at the branch where I got the email from the supervisor in advance telling me in great detail how to do my job. I showed him!